IT Strategy Development

To make effective management decisions, it is necessary to understand the the state of business and Information Technology (IT), set clear objectives as well as evaluate realistically the need for, and timeliness of, the application of certain technologies.

 

IT OutSourcing & IT OutStaffing

Consulting

The goal is to determine the “as is” state and to develop a solid road map to achieve the “to be” state that would be beneficial for the business.For example, you would need to examine the infrastructure components and their relationships before you deploy or upgrade an infrastructure solution, while business application deployment would require an evaluation of business processes and regulations. Risk and threat analysis is an integral part of the new system or information security management tool deployment.

You can examine company’s hardware and software components individually or in bulk. In any case, there are several steps you have to take to collect relevant data and be able to analyze them.

Maintenance

Software maintenance and support services include long-term and pay-as-you-go (incident-based) support contracts. Software support contracts include remote troubleshooting and support provided via the telephone and online channels, as well as installation assistance and basic usability assistance. In some cases, software support services may include new product installation services, installation of product updates, migrations for major releases of software and other types of proactive or reactive on-site services. Software products and technologies covered under this category include operating systems and infrastructure software. Software support services do not include the purchase of subscriptions that provide entitlement and rights to use future minor versions (point releases) or future major releases of software.

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